Conditions of Sale

CONDITIONS OF SALE - Espac Limited All transactions will be conducted under our Terms and Conditions of Sale and Purchase (a copy of which is available on request), and we would bring to your attention that such Terms and Conditions include a Retention of Title Clause, full details of which are set out below: a.) The ownership of the property in the goods shall remain in the company until the full price of the goods has been received by Espac Limited (the Company). Until payment, the Purchaser shall keep the goods separate and store them in such a way that they are identifiable as the property of the Company. Until the property and the goods passes to the Purchaser, the Purchaser shall hold them as bailee for the company and as such be bound by all the fiduciary obligations arising out of such bailment. Notwithstanding the foregoing, the Purchaser shall be entitled to sell the goods but the Purchaser, in his fiduciary capacity as bailee, shall be bound to account fully to the Company in respect of the proceeds segregated in a separate account. The said duty to account is absolute and shall arise on every resale of goods which have been supplied by the Company to the Purchaser and shall not be deemed to be waived whether the resale shall occur within the period of credit granted by the Company to the Purchaser or otherwise. b.) The Company reserves the right to repossess any goods sold hereunder to the Purchaser in respect of which payment is overdue and thereafter to resell the same. For this purpose, the Purchaser hereby grants an irrevocable right and licence to the Company through its servants and agents to enter with or without vehicles upon all and any premises on which such goods may be located. c.) Notwithstanding any of the foregoing, nothing in these Conditions of Sale shall be construed so as to create a Contract of Agency between the Company and the Purchaser vis-Ã -vis any third party and the Purchaser shall at all times resell goods sold to it by the company as a principal in relation to such a third party. d.) Any problems with invoices must be notified to the Accounts Department within 3 working days of receipt of Invoice. Invoices cannot be held for payment after 3 working days without notification to the Company. e.) Please note that in the event of any sums of money not being paid by the Purchaser to the Company within fourteen days of the due date for payment of such sum the Purchaser shall pay interest to the Company upon any such sum from the due date until the actual date of payment at a rate provided by the European Communities (Late Payment in Commercial Transactions) Regulations 2002 (SI 388 of 2002). Methods of Payment for Cash Customers: We accept the following methods of payment: Cash Bank Transfer - If paying by bank Transfer, goods will be released once the funds reach our bank account. Please note as we are Bank of Ireland transfers from other banks can take up to 3 working days. Delivery Times: In using our web site, customers are subject to the delivery terms of the web site. Espac Limited uses external carriers for delivery of goods (not our own fleet). Same day delivery is not guaranteed for any order but if an order is placed early in the morning, there is every possibility that it may be delivered same day in Dublin. Same day delivery is not guaranteed however. Customers should be aware that there are a multitude of factors that can affect delivery including weather, traffic congestion and other elements outside our control. Track and Trace is not currently available through our web site but if you have any queries in relation to this, you may contact our office on 01 280 5257 and we will be our very best to service your enquiry. Damaged Delivery: If you have received a delivery from our courier and the material is damaged, the drivers manifest must be clearly indicated with explanation of damage of material and signed for, the Customer Service Department must be notified immediately, contact number 01 280 5257. Goods Return Procedure: If you are looking to return material back to us which you no longer want, the material must be in its original packaging and not opened or used. There will be a 10% re-stocking fee applied. If the material is not in the original packaging we may not be able to accept return. We must be informed within two days of receiving the material. The material needs to be returned within 10 working days. Once the material arrives back to Espac Limited, material will be inspected to ensure that it is in good condition. If material is not in good condition, credit will be refused. If your order is incorrect we must be informed of this immediately. Espac Limited are not liable for late delivery or short delivery of material. Please note: Where goods have been ordered / purchased from Espac Limited and have been cut or processed (fabricated etc.) as per the original order instruction received from you / your company, these goods cannot be returned. Faulty Material: If you have received material and if you believe that the material might be faulty, you must contact Customer Service immediately, below is an outline of guidelines to be followed. Complaint form will be sent to you, this must be filled out with all relevant information. Batch details from the material must be provided. A sample of the material must be sent back to us (in its original state). The fault must be identified in the material. When all relevant information is received with virgin sample and printed sample of material, then all samples and information will be sent back to our supplier for material to be tested. Once we have received feedback from our supplier we will then pass any information onto you, if a credit note is being processed for material then a credit note will be issued to our customer. Please note that Espac Limited are not liable for any indirect or economic loss arising from Faulty material. Customer Service Department must be informed before any material is sent back to Espac Limited. If material is sent back before Customer Service Department is informed material may be refused. Ownership is not transferred until goods are paid for in full. Espac Limited will always endeavour to provide a quality service to our customers. For any queries relating to the above, please contact us on 01 280 5257. What information do we collect?

  • We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.
  • When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.
  • We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.
  • Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.

How do we use your information?

We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
  • To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To allow us to better service you in responding to your customer service requests.
  • To quickly process your transactions.
  • To administer a contest, promotion, survey or other site feature.
  • If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the "How can you opt-out, remove or modify information you have provided to us?" section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and 'members-only' content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.

How do we protect visitor information?

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

Do we use "cookies"?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.

Do we disclose the information we collect to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include Espac Limited. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

How can you opt-out, remove or modify information you have provided to us?

To modify your e-mail subscriptions, please let us know by modifying your preferences in the "My Account" section. Please note that due to email production schedules you may receive any emails already in production.

To delete all of your online account information from our database, sign into the "My Account" section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.

Third party links

In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).

Changes to our policy

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on August 6, 2003.

Questions and feedback

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.

Online Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

Your consent

By using our site, you consent to our privacy policy.

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